We ship to the United States, Canada and Australia with one simple rate: Priority Express Shipping, $5.99 per order.

One rate, three countries

The rate is the same however many items you order. We do not currently ship to other countries; checkout will only accept addresses in these three.

Delivery times

Business days run Monday to Friday and exclude public holidays. These are estimates: weather, busy seasons and customs checks can occasionally add a few days.

Tracking

As soon as your parcel leaves us, we email a tracking number and link. The first scan can take a day or two to appear. If tracking stops moving for several days, let us know and we will chase the carrier.

Duties and taxes in Canada and Australia

Orders to Canada and Australia may be subject to local import taxes or duties, which are the recipient's responsibility and are not included in our prices or the shipping rate. Your local customs authority can tell you what applies. Our LED mirrors and heated eyelash curler contain small lithium-ion batteries, which are packed to carrier rules.

Checking your address

Please make sure your address is complete and correct before you pay. If you notice a mistake, email us straight away and we will fix it if the order has not been packed. After dispatch, any change is up to the carrier.

Missing or damaged parcels

If tracking says delivered but you cannot find your parcel, check with neighbours, building staff and safe spots around your door, then contact us. If something arrives damaged, send a photo within 30 days of delivery and we will replace or refund it at no cost to you, as explained in our Return & Refund Policy.

Need help with a delivery?

Email support@uldira.com with your order number. Our customer service email is available 24/7.